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How to help the "HelpDesk" project?

How to help the "HelpDesk" project?
  • Version: V191118
  • Added: 17.11.2019
  • Changed: 18.11.2019
  • Article helped to write: Juri Dejanov, Nelli-Kai Kallas

Congratulations to all on the launch of the Luutar töötajate HelpDesk project!
For a long time I went to this step and, finally, its implementation began. Now a lot of work remains to be done, and I really hope that you will be active and will help me with filling the content. We need to write many articles, perform high-quality translation, make design convenient and much more.

  1. How to write an article for HelpDesk?!
    1. Open Microsoft Word
    2. Create an article that is easy to read and understand.
    3. We try to write accurate and detailed thoughts.
    4. We design as we want to see the final version.
    5. Save the document
    6. If possible, we independently translate the article into other languages (if this is not possible, we write in a convenient language - others will translate).
    7. We find on the Internet a picture for the Article.
      1. The picture should carry visual information.
      2. If desired, I can add some elements to the picture manually.
    8. We create a “new ticket” on the theme “HELPDESK | KKK Pakkumine”
    9. We briefly describe our idea and attach a Word document and a picture to the ticket.
    10. This document will be published on the site and you will be offered a link.
    11. If necessary, you can make changes.
  2. How to supplement the article?!
    1. If you find a mistake or have something to supplement, feel free to participate
    2. Open a new HELPDESK | KKK Pakkumine ticket
    3. Describe your idea.
    4. If your idea is not small, then design it in Word.
  3. How to translate an article?!
    1. If you find a mistake in the translation or know how to translate the article - help!
    2. Create a HELPDESK | KKK Pakkumine Ticket
    3. Type the text of the translation.
  4. How to distribute the project?!
    1. If someone asks a question for which there is an article - always give a link.
    2. If you think that a situation has arisen when it is worth others to remind the article - throw a link.

By doing all this, we can quickly fill out a knowledge base that will facilitate both our work and the work of others. Of success.

Read attentively
Information is written for a reason. Read carefully and benefit.
Try to understand
It is useless to remember. Try to understand the meaning.
Ask if difficult
It is better to ask if it is not clear.
Suggest an idea
Have something to add? Offer and improve. Write a comment or email.

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